RENAG eMobility Solutions

Support

Need help with a RENAG product, rental, fleet service or the BLE Tool? Our Brisbane and Gold Coast support team is here during business hours.

Support hours: Monday to Friday, 2:00 PM to 5:00 PM AEST

Support & Contact

If you need assistance with RENAG products or the RENAG BLE Tool, you can reach us at:

Business location:
Brisbane & Gold Coast, Queensland, Australia

Help for the RENAG BLE Tool

  • Make sure Bluetooth is enabled and permissions are allowed
  • Stay close to the eBike or scooter while connecting
  • Restart the app and toggle Bluetooth if pairing fails
  • Contact us if the issue continues

Helpful links

For warranty or rental enquiries, please visit the following pages:

For legal and data handling information: