RENAG EMOBILITY SOLUTIONS
RENAG
E-MOBILITY SOLUTIONS
Privacy Policy

Privacy Policy

Privacy Policy

This Privacy Policy explains how RENAG eMobility Solutions ("RENAG", "we", "our") collects, uses, and protects your information when you use the RENAG BLE Tool and related apps.

1. Who we are

RENAG eMobility Solutions is an Australian-based company providing electric mobility products and tools such as the RENAG BLE Tool for Bluetooth control and diagnostics.

2. Information we collect

  • Device information (model, OS, BLE capabilities)
  • Bluetooth scan and connection data
  • Scooter telemetry (battery, lock state, mode, speed if supported)
  • Error logs and diagnostics

3. How we use this information

  • To connect securely to RENAG scooters
  • To provide scooter control features
  • To improve system performance and stability
  • To support riders and fleet partners

4. Sharing of information

We do not sell personal data. We may share information with trusted service providers, fleet partners under agreement, or authorities when required by law.

5. Data retention

Data is retained only as long as necessary for operational, security, and legal purposes.

6. Your rights

  • Request access to your stored information
  • Request correction or deletion
  • Withdraw permissions such as Bluetooth access

7. Contact us

This Privacy Policy describes how RENAG handles data within its apps and services.